Privacy Policy

Trans Media Network is committed to protecting the privacy of people whose personal information is held by our company through responsible information management practices. Any personally identifiable information (PII) provided to Trans Media Network is collected, used and disclosed in accordance with British Columbia's Personal Information Protection Act (PIPA).

What is Personally Identifiable Information?
Personally identifiable information (PII) is recorded information about an identifiable individual. PII includes such things as an individual's name, address, birth date, e-mail address and phone number. When we collect your PII we must identify:

  • The purpose for collecting the PII,
  • The legal authority for collecting it, and
  • The contact information of our Privacy Officer who can answer your questions about the collection of that information.

Data Practices

Information Automatically Collected
If you visit our website(s) to browse, read pages, or download information, we will gather and store certain information about the visit. The following information is automatically collected and stored:

  • The Internet Protocol Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. This address can be translated to determine the domain name of your service provider (e.g. or;
  • The type of browser and operating system;
  • The date and time of the visit; and
  • The web pages or services accessed.

Information collected automatically is used for purposes such as assessing system performance, improving web services and website management. Trans Media Network does not use this data to determine your identity unless required to do so as part of an internal investigation or other law enforcement purpose.

Information Collected Directly From You
PII is collected, used, disclosed and retained by our website is done so under the authority of British Columbia's Personal Information Protection Act (PIPA). PII will only be used by authorized staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose unless you expressly consent otherwise. We do not disclose your information to other public bodies or individuals except as authorized by PIPA.

Trans Media Network does not collect PII about you unless you voluntarily provide it to use specific online services. However, if you choose not to provide the information required for online services you may still be able to access our services by traditional methods such as personal contact, fax or mail. Your decision not to participate in electronic service delivery activities will not impair your ability to browse the website, read or download any information provided on the site.

If you believe that your PII is being used for a purpose other than what was intended please direct your enquiries to the Privacy Officer.

What safeguards are in place?
Trans Media Network is obligated to protect your PII by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our continuing commitment to the protection of PII we hold.

No transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You acknowledge and agree to assume this risk when communicating with us or any of our Clients.

How long is information retained?
The length of retention will vary in relation to the nature of the service. If Trans Media Network uses your PII to make a decision that directly affects you, it must retain that information for at least one year so that you have a reasonable opportunity to obtain access to it. Information collected or created by Trans Media Network is maintained in accordance with PIPA requirements.

How can I access and correct information I submit to a website?
You can review any PII collected about you by submitting a written information request to the Privacy Officer.

Links to other websites
Visitors should be aware our website may include links to websites operated by other private businesses, government agencies, and non-profit organizations. When you click a link to visit another site, this Privacy Policy will not apply, however, you may be subject to the Privacy Policy of that new site, if one exists. Trans Media Network is not responsible for the privacy practices or content of external websites.

Who to contact for more information about this privacy policy
Any questions, concerns or complaints regarding this Privacy Policy must be directed to the Privacy Officer. If your complaint is not resolved to your satisfaction the PIPA provides a mechanism for independent review by contacting the Information and Privacy Commissioner of British Columbia.

  • Contact our Privacy Officer by email: privacy {{at}}


Warranty Disclaimer
This information is provided as a public service by Trans Media Network.
This website and all of the information it contains are provided "as is" without warranty of any kind, whether express or implied. All implied warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby expressly disclaimed.

Services We Do Not Provide
Trans Media Network is not responsible for any medical and/or medical provider information that is posted on its websites. We do not advocate any particular medical services provider. Trans Media Network does not provide any medical advice or diagnosis to its users. Any process leading to the acceptance of any services is at your own risk.

Limitation of Liabilities
Under no circumstances will Trans Media Network be liable to any person or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this website or any other website to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Trans Media Network has been specifically advised of the possibility of such damages.

You understand and agree that any dispute over privacy is subject to the terms and conditions of this privacy policy, as well as the terms and conditions of an applicable website or web page (including limitations on damages). You agree that our liability for any breach of this privacy policy shall be limited to the value of the transactions or services provided to you by us to the extent such claim is not otherwise barred by our terms and conditions.

Effective Date: October 1, 2011

© Copyright Trans Media Network, 2011-2016. All rights reserved.